Returns & Exchanges
If you are not completely satisfied with your purchase, Shinedown offers a 30-day return window for all unworn items with original tags attached.
1
Initiate Return
Visit our online Returns Portal and enter your order number and zip code to start the process.
2
Pack Your Items
Securely pack the items in their original packaging, ensuring all tags and labels remain intact.
3
Attach Label
Print the prepaid shipping label provided via email and affix it to the outside of your package.
4
Drop Off
Drop off your package at any authorized carrier location. Your refund will be processed once the inspection is complete.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing